Privacy Policy

At hotelsinmenorca.com, your privacy is a fundamental priority. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our site or utilize our services. We are committed to complying with applicable legal frameworks, ensuring your data is handled responsibly and transparently.

Data We Collect

Information You Provide
Name, email, phone number, billing address (e.g., account creation, purchases, newsletter sign-up).
Transaction/Financial Information
Details related to purchases, products/services ordered, and payment method (excluding full credit card numbers, which are handled by third-party processors).
Communications
Information provided when contacting customer support or leaving feedback.
Automatically Collected Data (Usage Data)
IP address, browser type, device information, operating system, and data collected via cookies (cross-reference the separate Cookie Policy).

How We Use Your Information

  • To provide and maintain the service (processing orders, managing accounts).
  • To provide customer support and respond to inquiries.
  • To personalize the user experience (tailored recommendations).
  • For research and development (improving the platform/products).
  • For marketing and promotional communications (with consent).

Information Sharing (Disclosure)

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, hosting services, customer service, and analytics.
  • Business Partners: We do not share personal information with business partners for their own marketing purposes.
  • Legal Reasons: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.

Data Retention

We will retain your personal data only for as long as is necessary for the purposes for which it was collected or as required by law. This includes compliance with applicable legal, accounting, or reporting requirements.

Your Data Rights

  • Right to Access: You have the right to request copies of your personal data.
  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate.
  • Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
  • Right to Object: You have the right to request that we restrict the sharing of your personal data, under certain conditions.

Security Measures

We implement a variety of technical and organizational security measures to protect your personal data from unauthorized access, use, or disclosure. This includes encryption, firewalls, and secure access controls to safeguard your information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Your continued use of our services after we post any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide by and be bound by the modified policy.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data protection practices, please contact us through the form on our support page at hotelsinmenorca.com/support.